Gorilla Experiment Builder experienced a major incident on October 29, 2025 affecting Gorilla Platform, lasting 15h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 29, 2025, 04:24 PM UTC
We are aware of an issue with Microsoft Azure (our cloud service provider) which is currently impacting the Gorilla platform. We are continuing to monitor the issue and our technical team will take whatever mitigating options become available to them. We will provide an update as soon as we are able to.
- investigating Oct 29, 2025, 04:27 PM UTC
We are continuing to investigate this issue.
- investigating Oct 29, 2025, 09:51 PM UTC
Azure have successfully rolled back to their last know good configuration, and the service's performance should continually improve. They have forecast recovery by 23:20 UTC on 29 October 2025, though performance may still be degraded until then as they continue to restore nodes.
- monitoring Oct 29, 2025, 09:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 30, 2025, 07:45 AM UTC
Microsoft Azure are no longer reporting any issues and the platform has returned to normal stability, though we are continuing to monitor and respond to the aftereffects of the outage