Google Pay incident

Incident affecting Android CreateButton API, Android IsReadyToPay API and Android LoadPaymentData API

Major Resolved View vendor source →

Google Pay experienced a major incident on September 16, 2026 affecting Android CreateButton API and Android IsReadyToPay API and 1 more component, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 03:00 PM UTC
Resolved
Sep 16, 2026, 04:30 PM UTC
Duration
1h 30m
Detected by Pingoru
Sep 16, 2026, 03:00 PM UTC

Affected components

Android CreateButton APIAndroid IsReadyToPay APIAndroid LoadPaymentData APISecure Payment Authentication (SPA)Web CreateButton APIWeb IsReadyToPay APIWeb LoadPaymentData API

Update timeline

  1. investigating Sep 16, 2026, 03:47 PM UTC

    We're aware of a problem with Android CreateButton API, Android IsReadyToPay API, Android LoadPaymentData API, Secure Payment Authentication (SPA), Web CreateButton API, Web IsReadyToPay API, and Web LoadPaymentData API affecting a majority of users. We will provide an update by Sep 16, 2026, 3:47 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Android CreateButton API, Android IsReadyToPay API, Android LoadPaymentData API, Secure Payment Authentication (SPA), Web CreateButton API, Web IsReadyToPay API, and Web LoadPaymentData API, but are seeing error messages, high latency, and/or other unexpected behavior.

  2. monitoring Sep 16, 2026, 03:50 PM UTC

    Incident began at 2026-09-16 15:00 (times are in Coordinated Universal Time (UTC) ). We're aware of a problem with Android CreateButton API affecting a majority of users. We will provide an update by Sep 16, 2026, 3:20 p.m. UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Android CreateButton API, but are seeing error messages, high latency, and/or other unexpected behavior. Affected products: Android CreateButton API, Android IsReadyToPay API, Android LoadPaymentData API, Web CreateButton API, Web IsReadyToPay API, Web LoadPaymentData API

  3. investigating Sep 16, 2026, 04:31 PM UTC

    Android CreateButton API, Android IsReadyToPay API, Android LoadPaymentData API, Secure Payment Authentication (SPA), Web CreateButton API, Web IsReadyToPay API, and Web LoadPaymentData API service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change. The affected users are able to access Android CreateButton API, Android IsReadyToPay API, Android LoadPaymentData API, Secure Payment Authentication (SPA), Web CreateButton API, Web IsReadyToPay API, and Web LoadPaymentData API, but are seeing error messages, high latency, and/or other unexpected behavior.

  4. monitoring Sep 16, 2026, 04:31 PM UTC

    Incident began at 2026-09-16 15:00 (times are in Coordinated Universal Time (UTC) ). Android CreateButton API, Android IsReadyToPay API, Android LoadPaymentData API, Secure Payment Authentication (SPA), Web CreateButton API, Web IsReadyToPay API and Web LoadPaymentData API service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change. The affected users are able to access Android CreateButton API, Android IsReadyToPay API, Android LoadPaymentData API, Secure Payment Authentication (SPA), Web CreateButton API, Web IsReadyToPay API and Web LoadPaymentData API, but are seeing error messages, high latency, and/or other unexpected behavior. Affected products: Android CreateButton API, Android IsReadyToPay API, Android LoadPaymentData API, Secure Payment Authentication (SPA), Web CreateButton API, Web IsReadyToPay API, Web LoadPaymentData API

  5. resolved Sep 16, 2026, 04:36 PM UTC

    The problem with Android CreateButton API, Android IsReadyToPay API, Android LoadPaymentData API, Secure Payment Authentication (SPA), Web CreateButton API, Web IsReadyToPay API, and Web LoadPaymentData API has been resolved. We apologize for the inconvenience and thank you for your patience and continued support. The affected users are able to access Android CreateButton API, Android IsReadyToPay API, Android LoadPaymentData API, Secure Payment Authentication (SPA), Web CreateButton API, Web IsReadyToPay API, and Web LoadPaymentData API, but are seeing error messages, high latency, and/or other unexpected behavior.

  6. resolved Sep 16, 2026, 04:37 PM UTC

    Incident began at 2026-09-16 15:00 and ended at 2026-09-16 16:30 (times are in Coordinated Universal Time (UTC) ). The problem with Android CreateButton API, Android IsReadyToPay API, Android LoadPaymentData API, Secure Payment Authentication (SPA), Web CreateButton API, Web IsReadyToPay API and Web LoadPaymentData API has been resolved. We apologize for the inconvenience and thank you for your patience and continued support. The affected users are able to access Android CreateButton API, Android IsReadyToPay API, Android LoadPaymentData API, Secure Payment Authentication (SPA), Web CreateButton API, Web IsReadyToPay API and Web LoadPaymentData API, but are seeing error messages, high latency, and/or other unexpected behavior. Affected products: Android CreateButton API, Android IsReadyToPay API, Android LoadPaymentData API, Secure Payment Authentication (SPA), Web CreateButton API, Web IsReadyToPay API, Web LoadPaymentData API