RESOLVED: We're aware of a problem with Android CreateButton API, Android IsReadyToPay API, Android LoadPaymentData API, Secure Payment Authentication (SPA), Web CreateButton API, Web IsReadyToPay API and Web LoadPaymentData API affecting a majority of users. We will provide an update by Sep 16, 2026, 3:47 p.m. UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Android CreateButton API, Android IsReadyToPay API, Android LoadPaymentData API, Secure Payment Authentication (SPA), Web CreateButton API, Web IsReadyToPay API and Web LoadPaymentData API, but are seeing error messages, high latency, and/or other unexpected behavior.

Update timeline

1. resolved Sep 16, 2026, 04:37 PM UTC

   Incident began at 2026-09-16 15:00 and ended at 2026-09-16 16:30 (times are in Coordinated Universal Time (UTC) ). The problem with Android CreateButton API, Android IsReadyToPay API, Android LoadPaymentData API, Secure Payment Authentication (SPA), Web CreateButton API, Web IsReadyToPay API and Web LoadPaymentData API has been resolved. We apologize for the inconvenience and thank you for your patience and continued support. The affected users are able to access Android CreateButton API, Android IsReadyToPay API, Android LoadPaymentData API, Secure Payment Authentication (SPA), Web CreateButton API, Web IsReadyToPay API and Web LoadPaymentData API, but are seeing error messages, high latency, and/or other unexpected behavior. Affected products: Android CreateButton API, Android IsReadyToPay API, Android LoadPaymentData API, Secure Payment Authentication (SPA), Web CreateButton API, Web IsReadyToPay API, Web LoadPaymentData API