GoodTime incident

Scheduling issues

Major Resolved View vendor source →

GoodTime experienced a major incident on February 27, 2023, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2023, 08:23 PM UTC
Resolved
Feb 27, 2023, 08:50 PM UTC
Duration
26m
Detected by Pingoru
Feb 27, 2023, 08:23 PM UTC

Update timeline

  1. identified Feb 27, 2023, 08:23 PM UTC

    Some users are experiencing issues with the Schedule Now flow. Our Engineering team has identified the issue and are working quickly to resolve it. We will keep this space updated.

  2. monitoring Feb 27, 2023, 08:39 PM UTC

    The Engineering team has resolved the issue and we'll continue to monitor system performance.

  3. resolved Feb 27, 2023, 08:50 PM UTC

    This incident has been resolved. Thank you for your patience while we identified and triaged the issue.