GoodTime experienced a minor incident on March 14, 2023, lasting 59m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 14, 2023, 06:57 PM UTC
We are currently investigating this issue. Some customers have reported issues with scheduling.
- identified Mar 14, 2023, 07:00 PM UTC
The issue has been found and a fix is being implemented.
- identified Mar 14, 2023, 07:13 PM UTC
A fix is currently being deployed to repair the issue.
- identified Mar 14, 2023, 07:26 PM UTC
We are continuing to work on a fix for this issue.
- identified Mar 14, 2023, 07:38 PM UTC
We are continuing to work on and deploy a fix for this issue.
- monitoring Mar 14, 2023, 07:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 14, 2023, 07:56 PM UTC
This incident has been resolved.
- postmortem Apr 23, 2023, 03:25 AM UTC
The new scheduling algorithm experienced memory issue. The team increased the available memory as a short term solution. Users reported improved response time after the adjustment of the memory