GoodTime experienced a minor incident on March 15, 2023, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 15, 2023, 04:13 PM UTC
Some customers are reporting difficulties with scheduling. We are investigating the issue.
- investigating Mar 15, 2023, 04:44 PM UTC
We are continuing to investigate this issue.
- identified Mar 15, 2023, 05:03 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 15, 2023, 05:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 15, 2023, 05:32 PM UTC
This incident has been resolved.
- postmortem Apr 23, 2023, 03:33 AM UTC
Ongoing memory issues with the new scheduling service due to increased usage. The team redeployed the service to clear memory and is working on a long term fix.