GoodTime incident

"Hold" workflow issue

Major Resolved View vendor source →

GoodTime experienced a major incident on April 21, 2023, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2023, 07:05 PM UTC
Resolved
Apr 21, 2023, 08:06 PM UTC
Duration
1h
Detected by Pingoru
Apr 21, 2023, 07:05 PM UTC

Update timeline

  1. identified Apr 21, 2023, 07:05 PM UTC

    Users are reporting issues with interviews that are utilizing the Hold functionality. Our Engineering team has identified the issue and are implementing a fix now. We will keep this page updated.

  2. monitoring Apr 21, 2023, 07:54 PM UTC

    The fix has been deployed and is confirmed to be working correctly. We will continue to monitor the situation.

  3. resolved Apr 21, 2023, 08:06 PM UTC

    This incident has been resolved.