GoodTime experienced a minor incident on September 21, 2023 affecting Google Apps Calendar, lasting 3h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 21, 2023, 02:31 PM UTC
We are experiencing issues with the Google Calendar API. Google is also reporting issues with the Google Calendar app. The team is investigating and we will update you shortly: https://www.google.com/appsstatus/dashboard/
- investigating Sep 21, 2023, 02:32 PM UTC
We are continuing to investigate this issue.
- investigating Sep 21, 2023, 02:54 PM UTC
Google continues reporting issues with its Google Calendar API. https://www.google.com/appsstatus/dashboard/incidents/7uJZ5F1Uy4n1n74iMacQ
- identified Sep 21, 2023, 02:58 PM UTC
Google is currently reporting an incident impacting users of Google Calendar. As a results, users may experience errors when trying to connect to Google Calendar, create interviews, or check for availability on GoodTime. Please refer to the following Google Status Page for more information: https://www.google.com/appsstatus/dashboard/incidents/7uJZ5F1Uy4n1n74iMacQ
- identified Sep 21, 2023, 03:19 PM UTC
Google reports that it will provide a status update today at 8:45 https://www.google.com/appsstatus/dashboard/incidents/7uJZ5F1Uy4n1n74iMacQ
- identified Sep 21, 2023, 03:53 PM UTC
Google is continuing to investigate this issue. Google will provide an update by Sep 21, 2023, 4:00 PM UTC detailing when to expect to resolve the problem. As a results, users may experience errors when trying to connect to Google Calendar, create interviews, or check for availability on GoodTime. Please refer to the following Google Status Page for more information: https://www.google.com/appsstatus/dashboard/incidents/7uJZ5F1Uy4n1n74iMacQ
- monitoring Sep 21, 2023, 04:10 PM UTC
Google Calendar service has already been restored for some users, and we expect a resolution for all users within the next 1 hour. Please note this time frame is an estimate and may change. Google rolled back an update, and their engineers are seeing recovery. They are monitoring further for full resolution. Please refer to the following Google Status Page for more information: https://www.google.com/appsstatus/dashboard/incidents/7uJZ5F1Uy4n1n74iMacQ
- resolved Sep 21, 2023, 05:56 PM UTC
Google has resolved the problem with Google Calendar. For the interviews that failed to create calendar events (red ! in dashboard), please go in and click update on the interview to create the calendar events