GoodTime incident

Automation tab: Issues with questionnaire attachments

Minor Resolved View vendor source →

GoodTime experienced a minor incident on March 4, 2024 affecting Automation Tab, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2024, 05:41 PM UTC
Resolved
Mar 04, 2024, 07:37 PM UTC
Duration
1h 56m
Detected by Pingoru
Mar 04, 2024, 05:41 PM UTC

Affected components

Automation Tab

Update timeline

  1. investigating Mar 04, 2024, 05:41 PM UTC

    Some customers have reported issues sending interview requests with questionnaires

  2. identified Mar 04, 2024, 06:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 04, 2024, 07:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 04, 2024, 07:37 PM UTC

    This incident has been resolved.