GoodTime incident

Intermittent Greenhouse sync issues

Minor Resolved View vendor source →

GoodTime experienced a minor incident on April 17, 2024 affecting Greenhouse, lasting 5h 37m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2024, 08:37 PM UTC
Resolved
Apr 18, 2024, 02:15 AM UTC
Duration
5h 37m
Detected by Pingoru
Apr 17, 2024, 08:37 PM UTC

Affected components

Greenhouse

Update timeline

  1. identified Apr 17, 2024, 08:37 PM UTC

    We are receiving an elevated rate of Greenhouse API errors for a subset of Greenhouse customers. We have reached out to the Greenhouse team to report the issue. Update: We heard from Greenhouse that the issue stems from an intermittent resource issue.

  2. resolved Apr 18, 2024, 02:42 PM UTC

    This incident has been resolved.