GoodTime experienced a minor incident on February 13, 2025 affecting SendGrid API v3, lasting 3h 52m. The incident has been resolved; the full update timeline is below.
Affected components
SendGrid API v3
Update timeline
- identified Feb 13, 2025, 02:51 PM UTC
We are aware that some emails are not being sent at the moment. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.
- identified Feb 13, 2025, 04:29 PM UTC
Email sends are returning to normal levels. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.
- monitoring Feb 13, 2025, 05:13 PM UTC
We are seeing emails return to normal.
- monitoring Feb 13, 2025, 06:06 PM UTC
We are continuing to monitor email send rates
- resolved Feb 13, 2025, 06:44 PM UTC
This incident has been resolved.