Golf Genius experienced a major incident on May 31, 2018, lasting 3h 21m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 31, 2018, 10:03 PM UTC
We are experiencing an unplanned service outage. We are actively investigating to identify and resolve the problem as quickly as possible.
- identified May 31, 2018, 10:40 PM UTC
We have identified the cause of the problem. There is currently an underlying issue with the Amazon Web Services platform. Their engineers are working to resolve it as quickly as possible. We are continuing to monitor closely.
- monitoring May 31, 2018, 11:09 PM UTC
The Amazon Web Services platform is returning to operational status. Golf Genius and USGA TM are currently back online. We are continuing to monitor the platform closely to ensure system stability.
- resolved Jun 01, 2018, 01:25 AM UTC
This incident has been resolved.