Golf Genius experienced a minor incident on October 23, 2019 affecting PDF and Print Services, lasting 2h 51m. The incident has been resolved; the full update timeline is below.
Affected components
PDF and Print Services
Update timeline
- identified Oct 23, 2019, 01:30 AM UTC
AWS is currently experiencing intermittent DNS issues with a subset of Internet providers. As a result, some customers may be unable to download generated reports and other documents. We are monitoring the issue and will provide updates as we receive them.
- resolved Oct 23, 2019, 04:21 AM UTC
The DNS issues are now resolved and confirmed by Amazon Web Services.