Golf Genius incident

SMS Deliverability Issue

Minor Resolved View vendor source →

Golf Genius experienced a minor incident on June 7, 2020, lasting 17h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2020, 08:15 PM UTC
Resolved
Jun 08, 2020, 01:19 PM UTC
Duration
17h 4m
Detected by Pingoru
Jun 07, 2020, 08:15 PM UTC

Update timeline

  1. investigating Jun 07, 2020, 08:15 PM UTC

    We are currently experiencing an issue preventing some text messages from properly being delivered. We are working towards a resolution and will provide further updates as appropriate.

  2. identified Jun 08, 2020, 01:47 AM UTC

    The issue has been identified and a fix will be deployed to production prior to working hours (ET) Monday.

  3. monitoring Jun 08, 2020, 08:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 08, 2020, 01:19 PM UTC

    This incident has been resolved.