Golf Genius incident

PDF Generation

Critical Resolved View vendor source →

Golf Genius experienced a critical incident on August 26, 2020 affecting PDF and Print Services, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2020, 08:18 PM UTC
Resolved
Aug 26, 2020, 11:44 PM UTC
Duration
3h 25m
Detected by Pingoru
Aug 26, 2020, 08:18 PM UTC

Affected components

PDF and Print Services

Update timeline

  1. investigating Aug 26, 2020, 08:18 PM UTC

    Printing is currently unavailable. We are investigating the issue.

  2. identified Aug 26, 2020, 08:37 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 26, 2020, 09:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 26, 2020, 09:07 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 26, 2020, 11:44 PM UTC

    This incident has been resolved.