Golf Genius experienced a minor incident on November 23, 2020 affecting PDF and Print Services, lasting 10h 2m. The incident has been resolved; the full update timeline is below.
Affected components
PDF and Print Services
Update timeline
- identified Nov 23, 2020, 09:18 PM UTC
We have identified an issue that causes printing (and other processes) to be processed slower than usual. We are investigating.
- identified Nov 23, 2020, 09:38 PM UTC
The servers are currently catching up on processing printing (and other background processes). We expect to be fully caught up with all processing within a few minutes.
- monitoring Nov 23, 2020, 09:46 PM UTC
The processing of PDFs is now working as expected. We are continuing to monitor.
- resolved Nov 24, 2020, 07:20 AM UTC
This incident has been resolved.