Golf Genius experienced a major incident on March 2, 2021 affecting Golf Genius TM Platform, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Golf Genius TM Platform
Update timeline
- investigating Mar 02, 2021, 06:46 PM UTC
We have become aware of an issue that our DNS Provider is currently having. Specifically, a percentage of DNS queries are erroring out due to a DDOS attack. This causes some customers to not be able to access Golf Genius and USGA TM. The DNS provider is in the process of rolling out mitigation procedures.
- identified Mar 02, 2021, 07:19 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 02, 2021, 07:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 02, 2021, 09:56 PM UTC
This incident has been resolved.