Golf Genius incident

Text messaging outage

Minor Resolved View vendor source →

Golf Genius experienced a minor incident on June 14, 2021, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2021, 02:44 PM UTC
Resolved
Jun 14, 2021, 03:25 PM UTC
Duration
40m
Detected by Pingoru
Jun 14, 2021, 02:44 PM UTC

Update timeline

  1. investigating Jun 14, 2021, 02:44 PM UTC

    We are experiencing a service interruption with text message delivery. We are working with our service provider (Twilio) to resolve the issue. All other components of the platform are unaffected.

  2. monitoring Jun 14, 2021, 03:00 PM UTC

    Text message delivery has been restored. We are monitoring to confirm normal operations.

  3. resolved Jun 14, 2021, 03:25 PM UTC

    This incident has been resolved. If you've attempted to send text messages since 6pm ET yesterday (Jun-13), we recommend that you check the delivery report and resend any text messages as you deem appropriate.