Golf Genius incident

Email Deliverability Outage

Critical Resolved View vendor source →

Golf Genius experienced a critical incident on October 28, 2021 affecting Email Delivery, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2021, 07:33 PM UTC
Resolved
Oct 28, 2021, 10:22 PM UTC
Duration
2h 48m
Detected by Pingoru
Oct 28, 2021, 07:33 PM UTC

Affected components

Email Delivery

Update timeline

  1. investigating Oct 28, 2021, 07:33 PM UTC

    We are currently investigating issues related to e-mail deliverability.

  2. identified Oct 28, 2021, 07:46 PM UTC

    Our email provider has confirmed the issue and their engineering team is working toward a resolution as quickly as possible. We will continue to post regular status updates.

  3. monitoring Oct 28, 2021, 08:52 PM UTC

    Our email provider has identified the issue and outbound message delivery has resumed. All queued messages will be delivered, but may experience some delays. Email deliverability will continue to be monitored.

  4. resolved Oct 28, 2021, 10:22 PM UTC

    This incident has been resolved.