Golf Genius experienced a major incident on July 22, 2023 affecting Golf Genius TM Platform, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Golf Genius TM Platform
Update timeline
- investigating Jul 22, 2023, 05:13 AM UTC
We are currently investigating an issue with one of our database servers. Approximately 20% of customers are unable to access the system.
- monitoring Jul 22, 2023, 05:45 AM UTC
We have performed a fail over to the high availability database backup. The platform is now functional but we are monitoring and investigating the root cause.
- resolved Jul 22, 2023, 06:29 AM UTC
This incident has been resolved.