Golf Genius experienced a major incident on August 30, 2023 affecting File Uploads, lasting 1h 31m. The incident has been resolved; the full update timeline is below.
Affected components
File Uploads
Update timeline
- investigating Aug 30, 2023, 12:38 AM UTC
We are currently encountering an outage that affects uploading files to Tournament Management. The underlying issue is a network failure with one of our providers. All other services and components are unaffected.
- identified Aug 30, 2023, 12:44 AM UTC
The issue has been identified as a network issue with one of our providers.
- identified Aug 30, 2023, 01:53 AM UTC
Our provider who is causing the disruption is actively working on a solution. We are continuing to monitor.
- monitoring Aug 30, 2023, 02:01 AM UTC
File uploads are functional again. We are monitoring.
- resolved Aug 30, 2023, 02:09 AM UTC
This incident has been resolved.