Golf Genius experienced a critical incident on March 1, 2020 affecting PDF and Print Services, lasting 2h 23m. The incident has been resolved; the full update timeline is below.
Affected components
PDF and Print Services
Update timeline
- investigating Mar 01, 2020, 11:07 PM UTC
Printing is currently unavailable. We are investigating the issue.
- identified Mar 01, 2020, 11:30 PM UTC
The issue has been identified and we are working to resolve it.
- identified Mar 02, 2020, 12:32 AM UTC
We are continuing to investigate and work towards a resolution as quickly as possible.
- monitoring Mar 02, 2020, 01:14 AM UTC
We have resolved the issue. PDF and Print Services are now operational. We are monitoring to ensure that the system is stable.
- resolved Mar 02, 2020, 01:31 AM UTC
The issue has been resolved. The system is stable and operating as normal.