GoFormz incident

Degraded Performance with GoFormz Public API

Minor Resolved View vendor source →

GoFormz experienced a minor incident on January 29, 2020 affecting API (v2), lasting 1d 18h. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2020, 11:35 PM UTC
Resolved
Jan 31, 2020, 05:59 PM UTC
Duration
1d 18h
Detected by Pingoru
Jan 29, 2020, 11:35 PM UTC

Affected components

API (v2)

Update timeline

  1. investigating Jan 29, 2020, 11:35 PM UTC

    GoFormz's Public API is experiencing degraded performance with multiple end points. After up scaling and restarting API services, errors continue to persist. GoFormz engineering is performing troubleshooting procedures to mitigate the issues. We will provide an update as soon as possible.

  2. monitoring Jan 30, 2020, 12:38 AM UTC

    GoFormz's Public API services have returned to normal operation. We will continue to monitor our API services throughout evening (PST) and update this incident as status changes.

  3. resolved Jan 31, 2020, 05:59 PM UTC

    This incident has been resolved.