GoFormz incident

Degraded Performance with GoFormz Public API

Minor Resolved View vendor source →

GoFormz experienced a minor incident on February 26, 2020 affecting Web App and Automated Workflows and 1 more component, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2020, 08:38 PM UTC
Resolved
Feb 26, 2020, 11:58 PM UTC
Duration
3h 20m
Detected by Pingoru
Feb 26, 2020, 08:38 PM UTC

Affected components

Web AppAutomated WorkflowsAPI (v2)

Update timeline

  1. investigating Feb 26, 2020, 10:38 PM UTC

    GoFormz's Public API is experiencing degraded performance with multiple end points. After up scaling and restarting API services, errors continue to persist. GoFormz engineering is performing troubleshooting procedures to mitigate the issues. We will provide an update as soon as possible.

  2. monitoring Feb 26, 2020, 11:55 PM UTC

    GoFormz's Public API services have returned to normal operation. We will continue to monitor our API services throughout evening (PST) and update this incident as status changes.

  3. monitoring Feb 26, 2020, 11:57 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 27, 2020, 05:43 PM UTC

    This incident has been resolved.