GoFormz incident

Degraded performance with PDF generation

Minor Resolved View vendor source →

GoFormz experienced a minor incident on March 3, 2021 affecting Web App and Automated Workflows, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2021, 03:30 PM UTC
Resolved
Mar 03, 2021, 05:15 PM UTC
Duration
1h 44m
Detected by Pingoru
Mar 03, 2021, 03:30 PM UTC

Affected components

Web AppAutomated Workflows

Update timeline

  1. investigating Mar 03, 2021, 04:46 PM UTC

    We are currently investigating degraded performance in our PDF generation services. GoFormz processes involving PDF generation may be slow or delayed.

  2. resolved Mar 03, 2021, 07:18 PM UTC

    Between approximately 7:30 am PST and 9 am PST, a spike in activity caused degraded performance of the GoFormz PDF Generation service. The affected services have now returned to normal operations and are executing as expected.