GoFormz incident

Date Field Values are displaying with yyyy placeholder text on the Web App Form Editor

Notice Resolved View vendor source →

GoFormz experienced a notice incident on July 14, 2021 affecting Web App, lasting 6h 39m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2021, 04:18 PM UTC
Resolved
Jul 14, 2021, 10:57 PM UTC
Duration
6h 39m
Detected by Pingoru
Jul 14, 2021, 04:18 PM UTC

Affected components

Web App

Update timeline

  1. identified Jul 14, 2021, 04:18 PM UTC

    We have identified an issue causing Date fields to display incorrectly on the Web App Form Editor. To rectify this, please follow the below steps to clear your cache and cookies in your browser. Chrome: https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop Safari: https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac Edge & Internet Explorer: https://support.microsoft.com/en-us/microsoft-edge/view-and-delete-browser-history-in-microsoft-edge-00cf7943-a9e1-975a-a33d-ac10ce454ca4

  2. monitoring Jul 14, 2021, 08:40 PM UTC

    We are continuing to monitor this issue. If you are still experiencing this, please follow the instructions on the below document to clear your browsing history and cache and cookies for your respective browser. https://help.goformz.com/en/articles/5410107-how-to-clear-browsing-history-and-cache

  3. resolved Jul 14, 2021, 10:57 PM UTC

    This issue has been resolved. If you are still experiencing this, please follow the instructions on the below document to clear your browsing history and cache and cookies for your respective browser. https://help.goformz.com/en/articles/5410107-how-to-clear-browsing-history-and-cache