GoFormz experienced a minor incident on September 22, 2021, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 22, 2021, 06:51 PM UTC
During Tuesday’s (9/21 at 1:15pm PDT) production release, a configuration issue was introduced across various services that resulted in a degraded performance of some customer Workflows under heavy load. GoFormz Engineering identified the root cause of this issue and released a fix Wednesday morning (9/22 at 9:30am PDT). Recommended Action: Workflows that failed during this time may need to be manually rerun in the GoFormz Web App. Additionally, Connected Apps may need the re-authenticated from the Connected Apps page of an ‘Unauthorized Error’ shown or if the status for a particular connection is red.