GoFormz incident

Degregated Performance of Salesforce Connected Workflows

Notice Resolved View vendor source →

GoFormz experienced a notice incident on April 11, 2023 affecting Automated Workflows, lasting 1d 20h. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2023, 11:21 PM UTC
Resolved
Apr 13, 2023, 07:48 PM UTC
Duration
1d 20h
Detected by Pingoru
Apr 11, 2023, 11:21 PM UTC

Affected components

Automated Workflows

Update timeline

  1. monitoring Apr 11, 2023, 11:21 PM UTC

    Beginning on Thursday (April 6, 2023), the GoFormz Workflow-Salesforce app began to experience latency and timeouts due to a Salesforce outage impacting our integration. This, combined with related client issues, created a backlog of Salesforce workflow jobs in the GoFormz workflow queue. Once resolved, workflows were successfully running, but we were still experiencing slowness from items in the queue. At approximately 11:00am PST today (April 11, 2023), all queue items have processed and operating times have returned to normal.

  2. resolved Apr 13, 2023, 07:48 PM UTC

    This incident has been resolved.