GoFormz incident

Interupted performance when sending Public Forms via text message

Minor Resolved View vendor source →

GoFormz experienced a minor incident on May 30, 2023 affecting Web App and Automated Workflows, lasting 9h 6m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2023, 04:54 PM UTC
Resolved
May 31, 2023, 02:00 AM UTC
Duration
9h 6m
Detected by Pingoru
May 30, 2023, 04:54 PM UTC

Affected components

Web AppAutomated Workflows

Update timeline

  1. identified May 30, 2023, 04:54 PM UTC

    GoFormz has identified an issue that is preventing Public Form links sent using the Text option to not be delivered as expected. We have identified the root cause and are working to resolve this interruption. Note: this impacts Public Forms that are sent using the Text option in the Create Public Form modal and the Create Public Forms Workflow step. As an alternative, please send Public Forms using the Email option until resolved. Updates will be provided here shortly.

  2. resolved May 31, 2023, 04:19 AM UTC

    This incident has been resolved and we are continuing to monitor closely.