GoFormz incident

Service Interuption: Email Delivery

Major Resolved View vendor source →

GoFormz experienced a major incident on July 11, 2023 affecting Email Delivery, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2023, 03:40 PM UTC
Resolved
Jul 12, 2023, 04:45 PM UTC
Duration
1d 1h
Detected by Pingoru
Jul 11, 2023, 03:40 PM UTC

Affected components

Email Delivery

Update timeline

  1. investigating Jul 11, 2023, 03:40 PM UTC

    We are currently investigating an interruption to the email delivery service leveraged by GoFormz. This includes system emails such as reset password requests and user invites, as well as, automated emails triggered through Workflow and/or Template Events.

  2. monitoring Jul 11, 2023, 07:33 PM UTC

    This interruption has been resolved and all email delivery is operational. We are continuing to monitor the service closely.

  3. resolved Jul 12, 2023, 04:45 PM UTC

    This incident has been resolved.