GoFormz incident

Service Interruption: Email Delivery

Major Resolved View vendor source →

GoFormz experienced a major incident on July 31, 2023 affecting Email Delivery, lasting 2d 2h. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2023, 02:10 PM UTC
Resolved
Aug 02, 2023, 05:10 PM UTC
Duration
2d 2h
Detected by Pingoru
Jul 31, 2023, 02:10 PM UTC

Affected components

Email Delivery

Update timeline

  1. investigating Jul 31, 2023, 02:10 PM UTC

    We are investigating an interruption to the email delivery service leveraged by GoFormz. This includes system emails such as reset password requests and user invites, as well as, automated emails triggered through Workflow and/or Template Events.

  2. monitoring Aug 01, 2023, 02:29 PM UTC

    This interruption has been resolved and all email delivery is operational. We are continuing to monitor the service closely.

  3. resolved Aug 02, 2023, 05:10 PM UTC

    This incident has been resolved.