GoFormz incident

Interupted performance of the Web App Support Chat Bubble

GoFormz experienced a minor incident on July 31, 2024 affecting Web App - Support Chat Bubble, lasting 2d 5h. The incident has been resolved; the full update timeline is below.

Started: Jul 31, 2024, 05:44 PM UTC
Resolved: Aug 02, 2024, 11:30 PM UTC
Duration: 2d 5h
Detected by Pingoru: Jul 31, 2024, 05:44 PM UTC

Affected components

Web App - Support Chat Bubble

Update timeline

investigating Jul 31, 2024, 05:44 PM UTC

We are experiencing interrupted performance of the web app support chat bubble. As we work to resolve this issue, please send requests for support to [email protected].
monitoring Jul 31, 2024, 10:32 PM UTC

A fix has been implemented and the Web App Support Chat Bubble is operating as expected. We are continuing to monitor.
resolved Aug 01, 2024, 07:16 PM UTC

This incident has been resolved.