GoDaddy Outage History

We are currently aware of some customers not having the ability to add products to their carts and are working on resolving this. We apologize for the inconvenience this may cause and appreciate your patience.

We are currently investigating an issue affecting customers' ability to log in to their accounts. Some or all login attempts may fail or result in an error. Our team has been engaged and is actively working to identify the root cause.

We are currently investigating an issue affecting customers' ability to manage products within their accounts.

We are currently investigating an issue affecting the provisioning of VPS servers with CPanel/WHM control panels.

We are currently investigating an issue affecting customers' ability to manage their existing domains.

We are currently investigating issues causing websites hosted on our Online Store Builder platform to be intermittently unavailable.

We are currently investigating an issue where some customers may experience difficulty adding products to their carts. Thank you for your patience while we resolve this.

We are currently investigating an issue causing the Airo AI App Builder administrative functionality to be unavailable and latent.

We are currently investigating an issue affecting the ability to setup or edit Microsoft Office 365 plans.

We are currently investigating an issue affecting new Airo and Managed WordPress sites that are not completing setup.

We are continuing to investigate this issue.

We are aware of an issue where site headers are not loading correctly on some pages during full page loads. Our team is actively investigating. We apologize for any inconvenience.

We are currently investigating an issue causing both messaging and phone customer support services to be degraded.

We are continuing to investigate this issue.

We are currently investigating an issue causing the shopping cart to be unavailable and latent.

We are currently investigating an issue causing GoDaddy Airo website airo.ai to be unavailable.

We are currently investigating an issue affecting customers' ability to search for new domain names.

We are aware of an issue causing "access restricted" messages in the GoDaddy Commerce app. Customers experiencing this issue can log out and log back in to resolve it. We apologize for the inconvenience and appreciate your patience.

We are currently investigating an issue affecting new registrations on reseller accounts.

Due to a critical vulnerability identified by cPanel's developers, we have received guidance to disable access to certain cPanel features. To protect your website and account, we have temporarily disabled access to cPanel and WebHostManager (WHM) administrative interfaces, webmail, and webdisk. Your website will remain accessible. For more information see https://support.cpanel.net/hc/en-us/articles/40073787579671-Critical-Vulnerability-with-cPanel-WHM-Login-Authentication

We have received the appropriate patch from the vendor and are working to ensure it won't disrupt service to websites and other services. As soon as tests pass and we are confident in the patch and the patch has been successfully applied to shared web hosting, we will re-open the appropriate services. For VPS customers, please follow the guidance below to update to the latest version manually. https://docs.cpanel.net/whm/cpanel/upgrade-to-latest-version/

We are investigating an issue causing an error on Office 365 Dashboard. Thank you for your patience.

GoDaddy and Microsoft are aware of an ongoing issue with spoofed emails that appear to originate from your own business email address. If you receive an email from your own address, and you don't normally use the direct send function, this email is not legitimate. Do not click on any links or follow any instructions in the email. If you already clicked on a link in one of these emails, please follow the instructions at the below link to secure your account. https://www.godaddy.com/help/secure-my-microsoft-365-account-41215

We are currently investigating an issue causing delays in creation of new websites hosted on the Managed WordPress Hosting platform.