GoBright incident

Desk/Parking booking in half/fullday mode showing 'unavailable' (t1b & t3b hosting)

Major Resolved View vendor source →

GoBright experienced a major incident on February 3, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2025, 09:00 AM UTC
Resolved
Feb 03, 2025, 09:00 AM UTC
Duration
—
Detected by Pingoru
Feb 03, 2025, 09:00 AM UTC

Update timeline

  1. resolved Feb 03, 2025, 09:00 AM UTC

    Type: Incident Duration: 2 hours and 5 minutes Affected Components: T1B - Meet-Work-Visit (Europe), T1B - Meet-Work-Visit (Europe), T3B - Meet-Work-Visit (Oceania), T3B - Meet-Work-Visit (Oceania) Feb 3, 09:00:06 GMT+0 - Investigating - Desk/parking bookings in halfday or fullday mode can show 'unavailable' in some situations. The issue is only occurring on the t1b & t3b hosting environments. We are working on a fix as soon as possible, expected in the next hours. Workaround: Click on 'advanced booking' in the popup, then it is possible to proceed with the booking. Feb 3, 09:02:15 GMT+0 - Identified - We have identified the cause of the problem and are taking the necessary steps to resolve the issue. Feb 3, 10:48:58 GMT+0 - Monitoring - We deployed a fix and are currently monitoring the result. Feb 3, 11:05:20 GMT+0 - Resolved - This incident has been resolved.