GoBright incident

Customers on T1B tenant might experience occasional slowness

Minor Resolved View vendor source →

GoBright experienced a minor incident on September 4, 2023, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2023, 08:57 AM UTC
Resolved
Sep 04, 2023, 12:02 PM UTC
Duration
3h 5m
Detected by Pingoru
Sep 04, 2023, 08:57 AM UTC

Update timeline

  1. investigating Sep 04, 2023, 08:57 AM UTC

    From our monitoring we concluded that customers on T1B tenant might experience occasional slowness when using the platform (web / app / devices). We are currently investigating this incident..

  2. monitoring Sep 04, 2023, 10:11 AM UTC

    We implemented a fix and are currently monitoring the result..

  3. resolved Sep 04, 2023, 12:02 PM UTC

    The monitoring shows that this issue has been resolved..