GoBright incident

General website gobright.com not reachable, the GoBright platform still working correctly

Minor Resolved View vendor source →

GoBright experienced a minor incident on November 7, 2023, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2023, 11:09 AM UTC
Resolved
Nov 07, 2023, 01:17 PM UTC
Duration
2h 8m
Detected by Pingoru
Nov 07, 2023, 11:09 AM UTC

Update timeline

  1. investigating Nov 07, 2023, 11:09 AM UTC

    General website gobright.com not reachable, the GoBright platform still working correctly and unaffected. We are currently investigating an incident with our public website gobright.com. The GoBright platform is still working correctly and reachable via https://portal.gobright.cloud . If you are used to logging in to the platform via the gobright.com website, please use https://portal.gobright.cloud as an intermediate solution..

  2. resolved Nov 07, 2023, 01:17 PM UTC

    The issue has just been resolved! Due to a networking problem in the datacenter hosting the general website, there was less connectivity, which has been resolved now..