GoBright incident

Desk/Parking booking in half/fullday mode showing 'unavailable' (t1b & t3b hosting)

Major Resolved View vendor source →

GoBright experienced a major incident on February 3, 2025, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2025, 09:00 AM UTC
Resolved
Feb 03, 2025, 11:05 AM UTC
Duration
2h 5m
Detected by Pingoru
Feb 03, 2025, 09:00 AM UTC

Update timeline

  1. investigating Feb 03, 2025, 09:00 AM UTC

    Desk/parking bookings in halfday or fullday mode can show 'unavailable' in some situations. The issue is only occurring on the t1b & t3b hosting environments. We are working on a fix as soon as possible, expected in the next hours. Workaround: Click on 'advanced booking' in the popup, then it is possible to proceed with the booking..

  2. identified Feb 03, 2025, 09:02 AM UTC

    We have identified the cause of the problem and are taking the necessary steps to resolve the issue..

  3. monitoring Feb 03, 2025, 10:48 AM UTC

    We deployed a fix and are currently monitoring the result..

  4. resolved Feb 03, 2025, 11:05 AM UTC

    This incident has been resolved..