GoBright incident

Interact devices commissioned to UK hosting having connection issues

Minor Resolved View vendor source →

GoBright experienced a minor incident on January 26, 2026, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2026, 09:38 AM UTC
Resolved
Jan 26, 2026, 12:07 PM UTC
Duration
2h 29m
Detected by Pingoru
Jan 26, 2026, 09:38 AM UTC

Update timeline

  1. investigating Jan 26, 2026, 09:38 AM UTC

    We are currently investigating this incident..

  2. identified Jan 26, 2026, 09:56 AM UTC

    Currently there are problems with the Azure IoTHub in the UK South datacenter. Microsoft is working on this issue (Azure issue reference: VK8M-LXZ), and we are closely monitoring the progress of the fix, and if we can expedite the fix. .

  3. monitoring Jan 26, 2026, 11:19 AM UTC

    The Azure IoTHub in the UK South datacenter is recovering, and services are now getting back to normal operation..

  4. resolved Jan 26, 2026, 12:07 PM UTC

    This incident has been resolved..