Gmelius incident
Sidebar cannot load due to changes in Gmail's web version
Gmelius experienced a minor incident on November 7, 2024 affecting Extension for Gmail, lasting 7d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 07, 2024, 07:40 PM UTC
We’re aware that the sidebar isn’t loading as expected in the Gmelius extension for Gmail. This is due to recent changes being rolled out in Gmail. Our team has identified the reason, and already made the appropriate changes to the extension's codebase. A new version of the extension is currently being reviewed by the Google Chrome Team. Meanwhile, impacted users are invited to use our standalone application at https://app.gmelius.com Thank you for your patience, and we’ll keep you posted on progress!
- monitoring Nov 08, 2024, 08:53 AM UTC
The new version of the extension that patches the recent changes of Gmail has now been reviewed and released. Please update your Gmelius Chrome extension to the latest version: 1. Go to chrome://extensions 2. Enable "Developer Mode" at the top-right of the screen 3. Click on "Update" at the top-left like shown on this video: https://youtu.be/R6DufEgUJ6M Also note that the new version of extension will be automatically rolled out to your browser over the coming days.
- resolved Nov 15, 2024, 10:41 AM UTC
This incident has been resolved.