Gmelius experienced a critical incident on June 12, 2025 affecting Dashboard and API and 1 more component, lasting 3h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:32 PM UTC
We are currently investigating an issue that prevents the loading of Gmelius
- investigating Jun 12, 2025, 06:45 PM UTC
The issue is related to multiple services from Google Cloud being currently unavailable.
- investigating Jun 12, 2025, 07:27 PM UTC
We are seeing some services from Google Cloud being recovering. We unfortunately cannot provide an ETA of resolution currently
- monitoring Jun 12, 2025, 08:47 PM UTC
Even if there are no official mentions from Google that their services are fully recovered, we are seeing some positive improvements. The product can be loaded. We are now recovering the events that happened during this incident. It might take some time to have a full recovery.
- resolved Jun 12, 2025, 10:02 PM UTC
Google has confirmed the full recovery of their services. We are now processing past data. The processing should end in the next few hours.