Gmelius experienced a critical incident on November 18, 2025 affecting Dashboard and API and 1 more component, lasting 8h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 12:16 PM UTC
We are currently investigating an issue that prevents Gmelius to load. This issue looks related to one of our processors called Cloudflare https://www.cloudflarestatus.com/ We will keep you up to date with the resolution.
- investigating Nov 18, 2025, 12:17 PM UTC
We are continuing to investigate this issue.
- investigating Nov 18, 2025, 12:19 PM UTC
Even though there is no official resolution of the issue, we see some improvements in our monitoring
- investigating Nov 18, 2025, 02:10 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 18, 2025, 02:54 PM UTC
A fix has been implemented by Cloudflare and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal. See https://www.cloudflarestatus.com for latest updates.
- monitoring Nov 18, 2025, 02:55 PM UTC
Gmelius services are now in the recovery phase.
- resolved Nov 18, 2025, 09:04 PM UTC
This incident has been resolved.