Affected components
Update timeline
- investigating Feb 17, 2026, 10:31 AM UTC
Due to an issue on the AWS side we are experiencing a partial degradation. You may notice impact in the following areas: Dashboard reporting, Web app reporting CRM functions. Our team are working to resolve the issue and we will provide more information as soon as possible.
- investigating Feb 17, 2026, 02:22 PM UTC
Our technical teams are actively working with our vendor, AWS, to restore application performance. Users may sporadically experience latency in reporting. Thank you for your continued patience and support.
- resolved Feb 18, 2026, 01:52 PM UTC
We are pleased to report that our Vendor (AWS) has resolved their issue driving intermittent Latency impacting Glofox reporting has been resolved. All services are stable, and our systems are operating normally. We will continue to monitor and sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Thank you for your continued support.
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