Glofox experienced a notice incident on May 28, 2020, lasting 13m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 28, 2020, 12:46 PM UTC
We are currently experiencing degraded performance across our platform in all regions. We are investigating the issue and will have an update soon.
- identified May 28, 2020, 12:46 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 28, 2020, 12:52 PM UTC
We are continuing to work on a fix for this issue (related to a 3rd party dependency issue) so we are working on restoring service as soon as possible
- monitoring May 28, 2020, 12:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 28, 2020, 12:59 PM UTC
This incident has been resolved.