Glofox experienced a notice incident on August 18, 2020, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 18, 2020, 05:39 PM UTC
We are currently experiencing degraded performance across our platform in all regions. This may result in the software being slow to load. We are investigating the issue and will have an update soon.
- identified Aug 18, 2020, 05:47 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 18, 2020, 06:17 PM UTC
A fix has been implemented and we are monitoring the results - performance is now returning to expected levels. Thank you for your patience while we resolved this issue.
- resolved Aug 18, 2020, 07:13 PM UTC
This incident has been resolved.