Glofox incident

Degraded Performance - Memberships Tab

Notice Resolved View vendor source →

Glofox experienced a notice incident on August 25, 2020, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2020, 01:31 PM UTC
Resolved
Aug 25, 2020, 02:01 PM UTC
Duration
30m
Detected by Pingoru
Aug 25, 2020, 01:31 PM UTC

Update timeline

  1. investigating Aug 25, 2020, 01:31 PM UTC

    We are currently experiencing degraded performance on the Membership Tab of the Glofox dashboard. We are investigating the issue and will have an update soon. No other components within the dashboard are affected, and all aspects of the member app remain functional.

  2. identified Aug 25, 2020, 01:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 25, 2020, 01:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 25, 2020, 02:01 PM UTC

    This incident has been resolved.