Glofox incident

Degraded performance - North America

Major Resolved View vendor source →

Glofox experienced a major incident on June 11, 2021 affecting Glofox Application, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2021, 04:42 PM UTC
Resolved
Jun 11, 2021, 04:46 PM UTC
Duration
3m
Detected by Pingoru
Jun 11, 2021, 04:42 PM UTC

Affected components

Glofox Application

Update timeline

  1. monitoring Jun 11, 2021, 04:42 PM UTC

    We have an identified an issue with Cloudflare, a third party provider to Glofox that is impacting customers in North America. We have taken steps to redirect traffic and the service is recovering. If you are experiencing issues, please ‘Hard Refresh’ your browser (CTRL + Shift + R on Windows / cmd + shift + R on Mac) and attempt to reload Glofox.

  2. resolved Jun 11, 2021, 04:46 PM UTC

    This incident had been resolved and Glofox is now fully operational in North America. No other regions were impacted.