Glofox experienced a minor incident on June 20, 2022 affecting Glofox Application, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 20, 2022, 03:24 PM UTC
Performance is currently degraded across the Glofox Dashboard and Mobile Apps. Loading is taking longer than normal as a result, and in some cases, the website is not responding. Our team are working on this at present and further updates will follow on status.glofox.com shortly.
- monitoring Jun 20, 2022, 03:31 PM UTC
Thanks for your patience while we worked to resolve this. We’re now seeing significant improvements in performance and load times, which should allow you to now complete day to day tasks within the dashboard. We expect system performance and speed to return to normal levels very shortly.
- resolved Jun 20, 2022, 03:44 PM UTC
This incident has now been resolved and response times across the platform are now expected. We apologise for any inconvenience caused. If you need to contact our support team, you can do so via [email protected]