Glofox experienced a notice incident on August 17, 2022 affecting Glofox Application, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 17, 2022, 02:47 PM UTC
We are currently experiencing an issue that may impact the booking of a class or session through our partner, Gympass. If you use this integration, bookings may be marked as completed within the glofox interface but will fail in Gympass. We are working with our partner to resolve this, and are confident full booking functionality within Gympass will return shortly. All other areas of the glofox platform continue to function normally at this time. We apologize for any inconvenience caused if you use this integration. A further update will be available in 30mins (16:15 BST)
- resolved Aug 17, 2022, 03:16 PM UTC
A fix has been released and bookings through our partner Gympass should now process without issue. Bookings will display both within Gympass and glofox as expected. We're sorry if this impacted you, your team, or your members. If you need further help, please reach out to [email protected]