Glofox experienced a minor incident on November 15, 2022 affecting Glofox Application, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Glofox Application
Update timeline
- investigating Nov 15, 2022, 06:45 PM UTC
Users might be experiencing some slowness on the Glofox dashboard. We are currently investigating the issue.
- identified Nov 15, 2022, 07:00 PM UTC
We have identified a performance issue with one of our database replicas, which is causing a portion of requests to be slower. We are working towards resolution.
- monitoring Nov 15, 2022, 08:16 PM UTC
A fix has been implemented and we are monitoring performance to confirm the problem has been mitigated.
- resolved Nov 15, 2022, 08:38 PM UTC
This incident has now been resolved. Performance on Glofox dashboard is back to normal.