Glofox experienced a notice incident on May 4, 2023, lasting 22m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified May 04, 2023, 11:11 AM UTC
We have identified an payment processing issue preventing purchases in the cart. We will continue to update and provide a resolution shortly. Apologies for the inconvenience
- monitoring May 04, 2023, 11:16 AM UTC
We have now fixed this issue and will continue to monitor. Thanks for your patience.
- resolved May 04, 2023, 11:34 AM UTC
This issue is now resolved. We apologise for the inconvenience you experienced during this incident.